Retail Sales Associate

My Wireless • Van Nuys, CA

20d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong customer experience and technology solutions by presenting AT&T products and services, assisting with buying decisions, and guiding customers through the purchase process. Associates work with customers and colleagues in an energetic retail environment, develop their sales skills through training, and may become eligible for new opportunities and financial rewards. The role also supports a clean and welcoming store, team and individual sales goals, and marketing activities that create sales opportunities. The position may include other related duties as needed to meet the organization's ongoing needs.

My Wireless reports having more than 240 locations throughout the United States and Puerto Rico. Its training program is intended to develop team members and prepare them for promotion. The company describes its mission as inspiring team members through learning and skill-building to connect with customers and help them realize their goals and aspirations.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age.
• Legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; the posting notes this may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make purchasing decisions by delivering outstanding customer service.
• Learn and develop skills through training, with the aim of becoming a top-performing Retail Sales Associate and potentially pursuing management opportunities.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work collaboratively with team members to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Educate customers about available AT&T products and services and guide them through the buying process.

Benefits

• Strong base pay, with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED