Retail Sales Associate

Verizon • Houston, TX

11d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work onsite in a Verizon retail store, helping customers find technology products and services that meet their needs. You will use customer service and sales skills to build connections, recommend solutions, and close sales. The position includes ongoing training and opportunities to develop skills in merchandising and inventory, contact interested Verizon customers through outbound calls and text messages, and participate in Verizon-sponsored community events outside the store.

The role offers a base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting states that commissions may reach up to $18,000 per year when sales goals are met, with additional potential for employees who exceed their goals. Compensation varies by geography, hours worked, and performance. The position is scheduled for 40 hours per week. Candidates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, particularly during seasonal or peak periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying knowledge of technology and providing exceptional customer service.
• Identify customer needs by building connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to develop the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential awards such as travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED