About The Position

The Yankee Candle Retail Sales Associate executes responsibilities that deliver an exceptional guest experience and drive sales growth. The role contributes to a welcoming store environment, uses product knowledge to understand guest needs and build emotional connections, and implements company selling strategies to increase sales and customer loyalty. The associate supports the Store Manager and team, helps maintain store standards, and contributes to inventory management, expense control, safety, loss prevention, and KPI achievement.

Requirements

  • Proven experience in a retail environment; 1 or more years preferred.
  • Strong communication and interpersonal abilities.
  • Must be able to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • At least 1 year of experience in a retail environment.

Responsibilities

  • Help create a welcoming store environment and deliver an exceptional guest experience.
  • Understand guest needs through product knowledge and make emotional connections.
  • Implement company selling strategies and build customer relationships to maximize sales and enhance loyalty.
  • Promote guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
  • Maintain store appearance in accordance with company visual standards, including plan-o-grams, visual maintenance, signage, and cleanliness.
  • Support the Store Manager in building a high-performing team that represents Newell Brand Values.
  • Foster a positive work environment through teamwork and effective communication.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Work toward achieving or exceeding KPI goals through strategic planning, effective execution, and continuous performance improvement.
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