Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Piqua, OH

6d • Onsite

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the operation of a retail store. The role includes assisting customers, building relationships, recommending products, meeting sales goals, maintaining store presentation and inventory, and completing store transactions in accordance with company policies. Associates may travel within a 15-mile radius of their home store for shift coverage and may assist with opening and closing the store. The position requires standing on the sales floor for shifts ranging from 4 to 12 hours and performing physical tasks such as twisting, bending, squatting, lifting, and reaching overhead.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in product knowledge opportunities.
• Promote the brand inside and outside the store to solicit new business.
• Assist with all retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customers’ experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance (full-time employees only, after 60 days of employment).
• Dental insurance (full-time employees only, after 60 days of employment).
• Vision insurance (full-time employees only, after 60 days of employment).
• Life insurance (full-time employees only, after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED