Retail Sales Associate

EZCORP • Oklahoma City, OK

6d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Oklahoma City, Oklahoma. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer experience.

New hires begin as Trainees in a five-week paid training program. Completing the program leads to a $0.50 per hour raise and promotion to Pawnbroker. Employees can continue developing through a Pawnbroker Certification Program, which offers an additional $1 per hour, and may progress to Lead Pawnbroker (Shift Leader) or Assistant Manager. The Assistant Manager path includes a six-month training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, with a positive and outgoing personality and a strong work ethic.
• Able to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Provide excellent customer service by greeting customers and interacting with them in person and over the phone.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Uncapped monthly bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED