Retail Sales Associate

Verizon•Avon, IN
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and close sales using clear communication and intuitive technology solutions. The role also includes training and development in merchandising and inventory operations, outreach to current Verizon customers, and opportunities to engage with the community at Verizon-sponsored off-site events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The role offers base pay of $16.00 to $21.00 per hour, plus commissions based on individual sales performance. Compensation varies by geography, hours worked, and performance. Employees may also have opportunities to earn premium pay, such as overtime, shift differential, or holiday pay, depending on the role.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Bilingual in English and Spanish preferred.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Learn and uncover customers’ needs by creating connections and asking questions.
  • Present product insights and recommend solutions that address customer needs.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, and holiday pay.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
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