Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is hiring a Retail Sales Associate to provide customers with a strong retail experience and technology solutions from AT&T products and services. The associate engages with customers, explains available products and services, and guides them through the buying process. The role offers training and opportunities for career growth and financial rewards as employees develop their skills. Associates work in an energetic retail environment with customers and colleagues, and may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless operates more than 240 locations across the United States and Puerto Rico. The company describes its mission as developing team members’ knowledge, habits, and skills to connect with customers and help them achieve their goals. Its training program is intended to prepare team members for promotion and support company growth.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- Must be at least 18 years old and legally eligible to work in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, handling display materials and merchandise, working with small mobile-phone parts, and viewing a computer screen for prolonged periods.
Nice To Haves
- Bilingual ability (preferred; may not be required depending on location).
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by providing outstanding customer service.
- Develop skills through training to become a strong Retail Sales Associate and pursue opportunities on the management team.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.
Benefits
- Base pay plus commission and bonuses tied to performance.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
