Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate for its EZPawn store at 1340 Gessner, Houston, Texas 77055. The position is presented as a career opportunity with structured training and career paths in a fun, fast-paced environment. Pay is based on experience, ranging from $11.00 to $15.00 per hour, with potential for increased pay and promotion. New team members start as trainees in a paid five-week training program. Upon completion, they receive a $0.50-per-hour raise and promotion to Pawnbroker. Team members may continue through a Pawnbroker Certification Program for an additional $1 per hour, pursue Lead Pawnbroker (Shift Manager) opportunities, and follow a career path toward Store Manager in Training, which includes a 12-week training program. As a Retail Customer Service Representative (Pawnbroker), you interact with customers in person and by phone, assist with sales, and work toward mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. You help maintain a friendly, courteous, and respectful store environment. Duties also include processing sales, loans, and extensions, as well as opening and closing the store.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Ability to pass a criminal background check and drug test.
- Self-motivated, positive, outgoing, and possessing a strong work ethic.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and provide excellent customer service in person and by phone.
- Interact with customers and help reach mutually satisfying agreements regarding pawn items.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free health insurance; no-cost medical insurance for the team member when selecting the UnitedHealthcare Choice Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week trainee program.
- Opportunity to earn a $0.50-per-hour raise and promotion to Pawnbroker after training.
- Pawnbroker Certification Program with an opportunity to earn an additional $1 per hour.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
