Retail Sales Associate

EZCORP • Abilene, TX

1d • $13 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate, also described as a Retail Customer Service Team Member or Pawnbroker, for its EZPawn store in Abilene, Texas. The role offers a career path in a fast-paced retail environment, starting with a five-week paid training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue into a Pawnbroker Certification Program for an additional $1 per hour and can pursue Lead Pawnbroker and Assistant Manager roles. The Assistant Manager path includes a six-month training program.

The position involves daily customer interaction and sales, as well as reaching mutually satisfactory agreements with customers regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. Pay is based on experience, with a listed range of $12.50–$15.00 per hour and monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adhere to all company policies, procedures, and regulations.
• Be self-motivated, have a positive and outgoing personality, and demonstrate a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Provide excellent customer service by greeting and interacting with customers in person and by phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

• No-cost employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential paid on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED