Retail Sales Associate, Fenton Market - Full Time

Macy's • Cary, NC

11d • $17 - $25 • Onsite

About The Position

Bluemercury is seeking a passionate Beauty Expert to enhance customers’ beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice. Beauty Experts drive sales and optimize customer service while building personalized client relationships. They advocate for beauty and consistently model best-in-class service by helping clients meet their beauty needs, staying aware of current trends, and connecting with others.

Requirements

• Proven retail experience, preferably in the beauty industry.
• Strong interpersonal and communication skills, including the ability to share knowledge.
• Passion for beauty and keeping up with current trends and products.
• Flexible availability, including days, evenings, weekends, and holidays.
• High school diploma or equivalent.
• Self-motivated, current on industry developments, and supportive of operational excellence.
• Resourceful and able to adapt quickly to changing priorities.
• 1–2 years of direct experience.

Nice To Haves

• Beauty certification.
• Advanced authority and expertise in a specific brand.

Responsibilities

• Build and maintain strong, personalized customer relationships and create a welcoming, inclusive atmosphere.
• Maintain extensive knowledge of skincare, makeup, haircare, and fragrance products, and stay current on products and industry trends.
• Recommend products tailored to clients’ needs, preferences, and skin types; demonstrate products and offer application tips.
• Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing loyalty program and event information.
• Assist with stock management, product availability, and maintaining an organized, visually appealing store.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback about products and services and share insights with management.
• Foster acceptance and respect to strengthen authentic connections with colleagues, customers, and communities.

Benefits

• Commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off (PTO) for full-time hourly employees.
• Medical, dental, vision, and 401(k) coverage.
• Advancement opportunities and mentorship.
• Employee Assistance Program with mental health and financial literacy resources.
• Colleague Resource Groups and give-back/volunteer opportunities.
• Inclusive, challenging, and fun work environment.
• Opportunity to perform impactful work with tangible results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED