Retail Sales Associate, Fenton Market - Full Time

Macy's•Cary, NC

10d•Onsite

About The Position

Bluemercury is seeking a Beauty Expert to enhance customers’ beauty experiences through exceptional service, product knowledge, and expert advice. The Beauty Expert drives sales and provides high-quality customer service while building personalized client relationships and helping customers meet their beauty needs. This role also supports store operations, inventory management, and in-store educational workshops.

Requirements

Proven retail experience, preferably in the beauty industry.
One to two years of direct experience.
Strong interpersonal, communication, and knowledge-sharing skills.
Passion for beauty and staying current with trends and products.
Ability to work flexibly, including days, evenings, weekends, and holidays.
High school diploma or equivalent.
Self-motivated, current on industry developments, and supportive of operational excellence.
Resourceful and able to adapt quickly to changing priorities.
Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Ability to stand and walk for prolonged periods; frequent computer, handheld electronic equipment, and cash register use; reaching, crouching, kneeling, and stooping; color vision; lifting and moving items up to 25 pounds; and prolonged exposure to fragrance and home fragrance products.

Nice To Haves

Beauty certification.
Advanced authority and expertise in a specific brand.

Responsibilities

Build and maintain strong, personalized relationships with customers and foster a welcoming, inclusive atmosphere.
Maintain and share knowledge of beauty products across skincare, makeup, haircare, and fragrance categories, as well as current industry products and trends.
Recommend products tailored to customers’ needs, preferences, and skin types; demonstrate products and provide application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing information about loyalty programs and upcoming events.
Assist with stock management, product availability, and maintaining an organized, visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback on products and services and share insights with the management team.

Benefits

Commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off for full-time hourly employees.
Medical, dental, and vision coverage.
401(k).
Advancement opportunities and mentorship.
Employee Assistance Program with mental health and financial literacy resources.
Colleague Resource Groups and give-back/volunteer opportunities.
Inclusive, challenging, and fun work environment.
Empowerment to perform impactful work with tangible results.