Retail Sales Associate

Retail Stores•Martinsville, VA

About The Position

The Retail Sales Associate, internally classified as Front End Specialist 1, assists customers and helps maintain the store’s appearance. The role is responsible for customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. Associates are expected to demonstrate Ollie’s core values: teamwork, care, value-mindedness, commitment, continuous growth, and honesty. The position offers career growth and talent development opportunities, a 20% associate discount on Ollie’s purchases, and a range of voluntary benefits. The stated new-hire starting pay is $13.02–$14.02 per hour. Actual pay depends on factors such as work location, experience, skills, and qualifications, and will not be below the applicable local minimum wage.

Requirements

  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and a team-oriented approach, with a desire to engage with and serve customers.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the cash register accurately and efficiently.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving deliveries, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional assigned responsibilities.

Benefits

  • Career growth and talent development culture.
  • 20% associate discount on Ollie’s purchases.
  • Vast array of voluntary benefits.
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