Retail Sales Associate

My Wireless•Fallbrook, CA

7d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate provides customers with a strong customer experience and technology solutions by presenting AT&T products and services, helping customers make buying decisions, and guiding them through the purchasing process. The role offers a commission and bonus schedule, ongoing paid training, and potential career growth, including opportunities to develop toward the management team. Associates work with customers and colleagues in an energetic retail environment. The position involves maintaining a clean and welcoming store, collaborating to achieve individual and team goals, and participating in marketing activities. Employees may also perform other related duties as needed to support the organization’s ongoing needs.

Requirements

Experience in retail or a customer-facing sales environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Highly effective communication and interpersonal skills.
At least 18 years of age and legally able to be employed in the United States.
High school diploma or equivalent.
Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, and handling display materials and merchandise.
Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

Bilingual ability; preference may vary by location.
Experience prospecting through outbound calls.

Responsibilities

Meet and exceed personal performance goals and AT&T standards of performance.
Help customers make buying decisions by delivering outstanding customer service.
Educate customers about available AT&T products and services and guide them through the buying process.
Train and develop skills to progress toward becoming a top-performing Retail Sales Associate and pursue management opportunities.
Maintain a fun, clean, and exciting work environment for customers and team members.
Work as a team member to exceed individual and team goals.
Participate in marketing activities designed to maximize daily selling opportunities.
Perform other related duties as needed to meet the organization’s ongoing needs.