Retail Sales Associate

Verizon • Chino, CA

7d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to help customers find technology products and services that meet their needs. The role focuses on retail sales, customer service, sales solutions, and building customer relationships. You will also receive ongoing training and develop skills in operational functions such as merchandising and inventory. The position may include contacting current Verizon customers and engaging with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during peak periods. Compensation includes a location-specific starting base rate of $18.27 per hour and commission-based earning opportunities. The job description also gives a general base-pay range of $16.00 to $21.00 per hour, plus commissions that vary by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and interest in technology and providing exceptional customer service.
• Learn and uncover customers’ needs by creating connections and asking relevant questions.
• Present product insights and solution recommendations that provide customers with a complete sales solution.
• Close sales through effective communication and simple, intuitive technology solutions.
• Develop skills through ongoing training and build capability in merchandising and inventory functions.
• Potentially expand the customer base by placing outbound calls and sending text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision insurance.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential awards such as travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED