Retail Sales Associate

Verizon•Colorado Springs, CO

10d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and use clear communication to close sales. The role also includes ongoing training and developing skills in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events to expand your customer base. This is an onsite, worksite-based position with 40 scheduled weekly hours. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may be able to pick up additional shifts during busy periods. Compensation is commission-based, with a stated base-pay range of $16.00 to $21.00 per hour and the potential to earn commissions; pay varies by geography, hours worked, and performance. For Colorado locations listed in the requisition, the starting base pay rate is $16.59 per hour. Verizon describes its benefits as beginning on day one. Benefits and perks mentioned include medical, dental, and vision coverage; a matched 401(k); paid time off and holidays; paid parental leave; tuition assistance; employee discounts; and other insurance and incentive programs.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Willingness to pick up additional shifts when available, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales through technology knowledge and customer service.
Build connections with customers and uncover their needs by asking questions.
Present product insights and recommend solutions that address customer needs.
Close sales using clear communication and intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising, inventory, and other store operations.
Potentially place outbound calls and send text messages to current Verizon customers interested in products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Best-in-class medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.