Retail Sales Associate

Dr Delphinium Designs + Events • University Park, TX

4d

About The Position

Dr. Delphinium is hiring a friendly, creative, and dependable Retail Sales Associate for its Dallas store. Sales associates greet and assist guests, guide them through floral and gift selections, and help make purchases meaningful. The role also includes building customer relationships, assisting with creative merchandising, and supporting store layouts and displays. The work is fast-paced and hands-on, with an emphasis on thoughtful customer service, teamwork, and creativity.

Requirements

• At least 2 years of retail customer service experience.
• A guest-service mindset; sociable, approachable, and genuinely helpful.
• Strong communication and listening skills.
• Self-motivated and energetic, with the ability to be flexible in a fast-paced environment.
• Ability to stay calm and tactful during difficult customer interactions.
• Comfort working independently and taking initiative.
• Creativity and an appreciation for beauty and detail.
• Flexible availability, including weekends and holidays.
• Must adhere to the company's tobacco-free workplace policy during working hours.
• Must pass a drug test and background check.

Nice To Haves

• Gardening experience or a strong interest in flowers is highly preferred.

Responsibilities

• Greet and assist customers warmly and helpfully.
• Guide guests through floral and gift selections.
• Build customer relationships and follow up to ensure satisfaction.
• Educate guests about flowers, plants, and product care.
• Create and wrap flower arrangements in-store.
• Enter orders accurately in the POS system and gather customer information.
• Assist with merchandising, product rotation, and store resets.
• Keep retail displays clean, organized, and well-stocked.
• Monitor product quality and remove expired items as needed.
• Open and close the register and handle cash and credit card transactions.
• Support phone orders and customer inquiries as needed.
• Collaborate with team members to ensure smooth operations.
• Maintain the confidentiality of customer information.
• Follow company policies and maintain a professional appearance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed