Retail Sales Associate

Verizon • Clovis, CA

6d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work as part of a retail team to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend solutions, and close sales using clear communication. The role also includes developing operational skills through ongoing training in merchandising and inventory, and may involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored off-site community events.

This is an onsite, worksite-based role at a defined location, with 40 scheduled hours per week. The position offers base pay and the opportunity to earn individual commissions based on sales performance. Employees may also have opportunities for premium pay, such as overtime, shift differential, or holiday pay, depending on the role. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Build connections with customers and ask questions to identify their needs.
• Recommend products and solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Potentially contact current Verizon customers who are interested in products and services by phone or text.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED