Retail Sales Associate

Verizon • Dedham, MA

6d • $20 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales, provide customer service, and help customers find technology products and solutions that meet their needs. You will build customer connections, recommend products and services, close sales, and develop your skills through ongoing training in sales and operational functions such as merchandising and inventory. The role may also involve contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events outside the store to grow your customer base.

This is an onsite, worksite-based position with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and be open to picking up additional shifts during busy periods. Compensation includes a location-specific starting base pay rate of $19.71 per hour and commission-based earnings tied to sales performance. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, with potential individual commissions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using knowledge of technology and customer service.
• Identify customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales by communicating clearly and offering intuitive technology solutions.
• Develop skills through ongoing training in merchandising, inventory, and other operational functions.
• Contact interested current Verizon customers by phone or text to develop the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and build customer relationships.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when combined with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, with additional vacation accruing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED