Retail Sales Associate/Forklift/Driver - FastServ

Winzer Corp•Corpus Christi, TX

About The Position

The Retail Sales Associate/Forklift/Driver assists customers with purchases and provides product information, recommendations, and outstanding customer service. The role includes processing payments and refunds, maintaining merchandise inventory and displays, and keeping the selling floor and stock areas organized. The employee also assists the Branch Manager with administrative and operational branch duties, including counter sales, preparing orders for outside sales personnel, daily store operations, and work and employee schedules. Additional duties include assisting with product delivery and maintaining the forklift.

Requirements

  • Minimum 2 years of experience in the industrial industry, with some knowledge of products sold.
  • Excellent written and oral communication skills.
  • Excellent customer service skills.
  • Ability to gather information and make decisions.
  • Prioritization, time-management, and organizational skills.
  • Relationship-management skills.
  • Driving record must be in good standing.
  • Ability to efficiently use a personal computer with a standard keyboard and mouse.
  • Ability to communicate in English to locate, read, and report information.
  • Ability to lift, lower, and carry products up to 50 pounds.
  • Ability to regularly sit, stand, walk, stoop, kneel, and crouch.

Responsibilities

  • Welcome and engage customers, identify their needs, answer questions, and suggest appropriate products or solutions.
  • Provide product information and recommendations, demonstrate customer service and selling skills, and advise customers about sales and promotions.
  • Set and attain sales goals and use upselling techniques to increase store sales.
  • Process purchases using cash registers, including handling cash, checks, credit cards, and customer refunds courteously and professionally.
  • Maintain merchandise inventory, assist with displaying merchandise, and organize the selling floor and stock areas.
  • Clean and restock the store throughout the day, before opening, and after closing.
  • Assist the Branch Manager with counter sales, pulling, packing, and preparing orders for outside sales personnel.
  • Assist with daily administration of store operations, including opening and closing and managing work and employee schedules.
  • Assist with product delivery; maintain a driving record in good standing.
  • Maintain the forklift, check its water level, and keep it clean.
  • Develop product knowledge by reviewing current vendor tags and attending training classes; stay informed about promotional events and sales.
  • Perform other duties as assigned by the Manager.
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