Driver - FastServ

Winzer Corp•Corpus Christi, TX

About The Position

The Retail Sales Associate/Forklift/Driver supports retail customers and assists the Branch Manager with administrative and operational duties related to branch operations. The role includes greeting customers, answering questions, assessing needs, recommending products and solutions, providing product information, demonstrating strong customer service and selling skills, and staying informed about products, promotions, and sales. It also involves maintaining merchandise inventory, displaying merchandise, organizing and cleaning the sales floor and stock areas, and handling customer complaints and refunds professionally. The position processes payments using a cash register, including cash, checks, and credit cards, and works toward sales goals using recommendations and upselling techniques. Branch support includes counter sales; pulling, packing, and preparing orders for outside sales personnel; daily store administration, including opening and closing; and managing work and employee schedules. The associate may assist with product deliveries and is responsible for maintaining and cleaning the forklift and checking its water level. The job is performed in a warehouse environment with seasonal hot and cold temperatures. It requires regular sitting, standing, walking, stooping, kneeling, and crouching, as well as lifting, lowering, and carrying products weighing up to 50 pounds. Other duties may be assigned by the Manager.

Requirements

Minimum 2 years of experience in the industrial industry, with some knowledge of products sold.
Excellent written and oral communication skills.
Excellent customer service skills.
Ability to gather information and make decisions.
Prioritizing, time management, and organizational skills.
Relationship management skills.
Driving record must be in good standing.
Ability to use a personal computer with a standard keyboard and mouse efficiently.
Ability to communicate in English to locate, read, and report information.
Ability to lift, lower, and carry products weighing up to 50 pounds.
Ability to regularly sit, stand, walk, stoop, kneel, and crouch.

Responsibilities

Assist the Branch Manager with counter sales and branch operations.
Pull, pack, and prepare orders for outside sales personnel.
Assist with daily store administration, including opening and closing.
Assist with managing work and employee schedules.
Welcome and engage customers as they enter the store.
Assess customer needs and suggest solutions.
Provide product information and recommend products to customers.
Process customer payments using cash registers, including cash, checks, and credit cards.
Set and attain sales goals.
Advise customers about sales and promotions and use upselling techniques to increase sales.
Maintain merchandise inventory, assist with displays, and organize selling-floor and stock areas.
Clean and restock the store throughout the day, before opening, and after closing.
Handle customer complaints and refunds courteously and professionally.
Develop product knowledge by reviewing current vendor tags and attending training classes.
Assist with product deliveries.
Maintain the forklift, check its water level, and keep it clean.
Perform other duties as assigned by the Manager.