Seasonal Retail Sales and Recovery Associate, Lehigh Valley
About The Position
As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You provide friendly, high-quality service and support the team in achieving sales goals. You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, you welcome customers, build friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. This seasonal position requires flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. The role involves frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Maintain merchandise displays and keep the sales floor clean, organized, and customer-ready.
- Tidy and recover fitting rooms and the sales floor throughout the day.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support colleagues through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
