Seasonal Retail Sales and Recovery Associate, Fashion Valley
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, high-quality service and support the team in achieving sales goals. You prepare for each day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, you welcome customers, engage in friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. You collaborate with colleagues, take pride in your work, and strive to improve individual and store results. This seasonal position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. The role involves frequent technology use, including handheld equipment and cash registers.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Meet the physical requirements of the position, including standing for at least two consecutive hours, lifting at least 25 pounds, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and provide friendly, personalized service.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Maintain merchandise displays and support merchandise moves.
- Update signs and pricing.
- Review goals, new arrivals, top sellers, and promotions to stay informed.
- Share Loyalty program benefits and help customers complete their shopping experience.
- Support teammates and contribute to sales goals and store results.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
