Seasonal Retail Sales and Recovery Associate, Fashion Valley

Macy's•San Diego, CA
•$18 - $21•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You foster a friendly environment that encourages customers to return and support the team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with colleagues to deliver strong individual and store results. This seasonal role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. The physical requirements include talking, lifting, moving, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders. The role also requires close vision, color vision, depth perception, and focus adjustment, as well as frequent use of computers and other technology to perform job functions and process register transactions.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be able to use electronic devices.
  • Meet the physical requirements of the role, including standing for at least two consecutive hours and lifting at least 25 pounds.
  • Have the vision and focus abilities specified for the position: close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations that encourage them to return.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Collaborate with colleagues to support customers and communities and achieve individual and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Competitive pay
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