Seasonal Retail Sales Associate, Lehigh Valley
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, maintain a shoppable sales floor by merchandising merchandise and updating signs and prices, and support merchandise moves and the processing of damages, testers, and selected returns to vendors. They share loyalty program benefits, ensure customers have what they need, and collaborate with coworkers to improve customer and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Understand customers’ needs and provide personalized product and service recommendations.
- Engage customers with warm, friendly service and build relationships that encourage return visits.
- Work toward daily sales goals through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and testers, and prepare selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Support coworkers through honest, caring, and collaborative teamwork.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
