Seasonal Retail Sales and Recovery Associate, Springfield - VA
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You provide friendly, high-quality service, help customers, and support your team in achieving sales goals. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with warm, personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed. They share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Team members support one another through honesty, care, and collaboration, and strive to improve and learn from each other. This is a seasonal role. Macy’s describes a dynamic, inclusive work environment with competitive pay and benefits. The position requires regular, dependable attendance and punctuality, and availability for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Work independently and contribute to team dynamics.
- Be comfortable using electronic devices.
- Meet the physical requirements of talking, lifting, constant moving, standing, and reaching with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create a welcoming shopping experience through genuine hospitality and customer service.
- Keep the store clean, organized, visually engaging, and customer-ready.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and engage them in friendly, personal conversations.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits and ensure customers have what they need.
- Support colleagues through honesty, care, and collaboration.
- Work toward sales goals and learn from colleagues to improve individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
