Seasonal Retail Sales and Recovery Associate, Old Orchard

Macy's•Skokie, IL

16h•Onsite

About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain clean, organized, visually engaging merchandise displays, tidy fitting rooms, and keep the sales floor ready for customers. You provide friendly, high-quality service and support your team in achieving sales goals. At the start of the day, colleagues prepare the sales floor, review goals, new arrivals, top sellers, and promotions, and greet coworkers. During the day, they welcome customers, have friendly and personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually work to improve individual and store results. This is a seasonal position at Macy’s Old Orchard. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled 12–24 hours per week.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, eager to start a new venture, and adaptable to changing priorities.
Work independently and contribute effectively as part of a team.
Be comfortable using electronic devices.
Meet physical requirements including talking, lifting, constant movement, standing, and reaching with arms and hands.
Stand for at least two consecutive hours and lift at least 25 pounds.
Stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience through friendly, customer-focused service.
Keep merchandise displays and the sales floor clean, organized, visually engaging, and customer-ready.
Tidy fitting rooms and recover the sales floor throughout the day.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and create friendly, personal conversations.
Update signs and pricing and support merchandise moves as needed.
Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
Support coworkers through honesty, care, and collaboration.
Work toward sales goals and continually improve to deliver individual and store results.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice