Seasonal Retail Sales and Recovery Associate, North Star Mall
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. You prepare for each day by making sure the sales floor is ready, reviewing goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversations. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and communities. You take pride in your work, strive to improve, achieve sales goals, and learn from others to deliver individual and store results.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Prepare the sales floor for customers by keeping it clean, organized, and ready for shopping.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers, make eye contact, and create friendly, personal conversations.
- Recover and maintain the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Support coworkers through honesty, care, and collaboration.
- Take pride in the work, strive to improve, achieve sales goals, and learn from colleagues.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
