As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. The role includes preparing the sales floor, reviewing goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversations. You maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and communities. You are expected to continually improve, take pride in your work, achieve sales goals, and learn from others to support individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. Hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed