Seasonal Retail Sales and Recovery Associate, Perimeter Mall
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a friendly environment that encourages customers to return and support the team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals and product information, and offer warm, personal customer interactions. They maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with coworkers to serve customers and communities. The position also involves learning and improving to achieve individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled 30 or more hours per week and part-time colleagues as typically scheduled 12–24 hours per week. This is a seasonal role.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable handling electronic devices.
- Meet the physical requirements of talking, lifting, constant movement, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.
Responsibilities
- Create a welcoming shopping experience through genuine hospitality and attentive customer service.
- Keep the store clean, organized, and visually engaging by maintaining merchandise displays and tidying fitting rooms.
- Prepare and maintain a customer-ready, shoppable sales floor.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with coworkers and contribute to sales goals and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
