Seasonal Retail Sales and Recovery Associate, North Point

Macy's • Alpharetta, GA

1d

About The Position

As a Retail Sales and Recovery Associate, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You provide friendly, high-quality service and support the team in achieving sales goals.

You prepare for each day by reviewing goals, new arrivals, top sellers, and promotions. On the sales floor, you welcome customers, offer personal assistance, and help create an experience that encourages them to return. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues are expected to support one another, collaborate, take pride in their work, and continue learning to improve individual and store results.

The role requires regular, dependable attendance and punctuality, with flexible availability for days, evenings, weekends, and holidays. The position involves frequent interaction with customers and coworkers, use of computers and other technology, and physical activity including standing, lifting, moving, reaching, and climbing ladders.

Requirements

• Understand and communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adaptable to changing priorities, able to work independently, and effective as part of a team.
• Be comfortable using electronic devices.
• Be able to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Create a welcoming shopping experience through friendly, genuine customer service.
• Keep the store clean, organized, and customer-ready by maintaining merchandise displays and tidying fitting rooms.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to assist customers.
• Welcome customers and offer personal assistance on the sales floor.
• Recover the sales floor and fitting rooms throughout the day.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty-program benefits and ensure customers have what they need.
• Support the team in achieving sales goals and store results.
• Collaborate with coworkers and continue learning to improve service and performance.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Education Level: No Education Listed