Seasonal Retail Sales and Recovery Associate, North Star Mall

Macy's•San Antonio, TX

1d•Onsite

About The Position

As a Retail Sales & Recovery Colleague at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain clean, organized, visually engaging merchandise displays, tidy fitting rooms, and keep the sales floor ready for customers. With a friendly, approachable attitude, you help create an environment that encourages customers to return and support your team in achieving sales goals through high-quality service. Colleagues begin each day by preparing the sales floor, reviewing goals, new arrivals, top sellers, and promotions, and greeting coworkers. During the day, they welcome customers, build friendly personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close each interaction with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, take pride in their work, and strive to improve and achieve individual and store results. This is a seasonal position. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; the posting does not specify the schedule for this position.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, adapt to changing priorities, work independently, and contribute to team dynamics.
Be comfortable using electronic devices.
Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience by greeting customers and engaging in friendly, personal conversations.
Maintain a clean, organized, and visually engaging sales floor and keep it customer-ready.
Recover merchandise displays and fitting rooms throughout the day.
Update signs and pricing and support merchandise moves as needed.
Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Share the benefits of the Loyalty program and ensure customers have what they need.
Support teammates through honesty, care, and collaboration.
Work toward sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice