About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You build a warm environment through friendly, approachable service and support your team in achieving sales goals. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and focus on creating personal customer interactions. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues work collaboratively, strive to improve, take pride in their work, and learn from one another to deliver individual and store results. This is a seasonal role. Hours depend on business needs and colleague availability. The posting describes full-time colleagues as typically scheduled 30 or more hours per week and part-time colleagues as typically scheduled 12–24 hours per week; it does not specify the schedule for this position.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Work independently and contribute effectively within a team.
  • Handle electronic devices.
  • Meet the physical demands of talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Maintain merchandise displays and tidy fitting rooms.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations that encourage them to return.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support needed merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and support the team in achieving sales goals.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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