Retail Sales Ambassador - Sportswear Ready to Wear, Altamonte - Full Time

Macy's • Altamonte Springs, FL

3d • $15 - $21 • Onsite

About The Position

As a Retail Sales Ambassador, you drive sales by connecting with customers, sharing vendor product knowledge, upselling and suggesting additional items, and cultivating repeat clientele. You serve as the expert for the vendor, brand, or area you represent; communicate customer needs and shopping patterns to leadership and vendors; and execute strategic merchandising initiatives. Full-time colleagues are typically scheduled for 30 or more hours per week, with actual hours dependent on business needs and colleague availability.

Requirements

• At least one year of previous selling or retail experience.
• Ability to build relationships and convert customers into clients.
• Energetic, positive attitude; vision and creativity.
• Self-starter able to work independently and as part of a team, with excellent time-management skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Excellent verbal and written communication and interpersonal skills, including ability to collaborate across departments.
• Comfort using computers, mobile devices, and radio-frequency equipment.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders; reach above eye level; and distinguish colors.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide an exceptional customer experience by making the customer the priority.
• Greet customers, recommend products, and upsell.
• Serve as a liaison between designated vendors, personal stylists, and store leadership.
• Keep the sales floor neat, clean, and properly signed for sales and markdowns.
• Create and implement practices to drive sales, inventory turn, and gross margin above the company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor-sponsored events in partnership with vendors, meeting sales and participation goals.
• Use Macy’s point-of-sale systems and company devices to complete sales.
• Foster acceptance and respect and build authentic relationships with colleagues, customers, and communities.
• Communicate customer needs and shopping patterns to leadership and the vendor community.
• Execute strategic merchandising initiatives for the represented vendor, brand, or area.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed