Retail Sales Ambassador - Sportswear Ready to Wear, Coronado Center - Full Time
About The Position
As a Retail Sales Ambassador, you drive sales by connecting with customers, sharing vendor product knowledge, recommending additional products, and cultivating repeat clientele. You serve as an expert for your assigned vendor, brand, or area, communicate customer needs and shopping patterns to leadership and vendor partners, and execute merchandising and sales initiatives. The role includes delivering an exceptional customer experience, supporting brand-specific clientele and marketing, and planning and leading vendor-sponsored events. You also help maintain an organized sales floor and use Macy’s point-of-sale systems and company devices to complete transactions. This is a full-time position at the Coronado Center. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, along with regular attendance and punctuality. Physical requirements include standing, moving, reaching, lifting at least 30 pounds, stooping, kneeling, crouching, and climbing ladders. The job also requires frequent use of computers, handheld equipment, and a cash register. Macy’s describes its workplace as dynamic and inclusive, with opportunities for learning, leadership development, colleague community groups, and volunteering. The company offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, paid holidays, merchandise discounts, performance-based incentives, an annual merit review, and an Employee Assistance Program.
Requirements
- At least one year of previous selling or retail experience.
- Ability to build relationships and convert customers into clients.
- Energetic and positive attitude.
- Vision and creativity.
- Ability to work independently and as part of a team, with excellent time-management skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Excellent verbal and written communication and interpersonal skills, including the ability to collaborate across departments.
- Comfort using computers, mobile devices, and radio-frequency equipment.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to stand for at least two consecutive hours; lift at least 30 pounds; and move, reach, stoop, kneel, crouch, and climb ladders.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
- Color vision.
Responsibilities
- Provide an exceptional customer experience by making the customer the priority.
- Greet customers, make product recommendations, and upsell.
- Serve as a liaison between designated vendors, personal stylists, and store leadership.
- Keep the sales floor neat, clean, and properly signed for sales and markdowns.
- Create and implement practices to drive sales, turnover, and gross margin above company average.
- Build brand-specific clientele to support local marketing.
- Execute vendor and non-vendor events to increase sales.
- Plan, organize, and lead customer-facing vendor-sponsored events in partnership with vendors, meeting sales and participation goals.
- Use Macy’s point-of-sale systems and company devices to complete sales.
- Foster acceptance and respect and build authentic relationships with colleagues, customers, and communities.
- Communicate customer needs and shopping patterns to leadership and vendor partners.
- Execute strategic merchandising initiatives for the assigned vendor, brand, or area.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
