Retail Sales Ambassador - Sportswear Ready to Wear, Coronado Center - Full Time

Macy's • Albuquerque, NM

2d • Onsite

About The Position

As a Retail Sales Ambassador for Sportswear Ready to Wear at Macy’s Coronado Center, you drive sales by connecting with customers, sharing vendor product knowledge, and recommending additional items. You serve as an expert for your assigned vendor, brand, or area; cultivate repeat clientele; communicate customer needs and shopping patterns to store leadership and vendors; and carry out merchandising initiatives. The role also involves supporting vendor relationships, customer-facing events, and a welcoming environment for colleagues, customers, and the community. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

• At least 1 year of previous selling or retail experience.
• Ability to build relationships and convert customers into clients.
• Energetic, positive attitude, with vision and creativity.
• Self-starter able to work independently and as part of a team, with excellent time-management skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Excellent verbal and written communication and interpersonal skills, including the ability to collaborate across departments.
• Comfort using computers, mobile devices, and radio-frequency equipment.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to lift at least 30 pounds and perform the listed physical tasks and movements.

Responsibilities

• Provide an exceptional customer experience and make the customer the priority.
• Greet customers, recommend products, and upsell.
• Serve as a liaison between designated vendors, personal stylists, and store leadership.
• Keep the sales floor neat, clean, and properly signed for sales and markdowns.
• Create and implement practices to drive sales, inventory turn, and gross margin above the company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor-sponsored events in partnership with vendors, meeting sales and participation goals.
• Use Macy’s point-of-sale systems and company devices to complete sales.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
• Communicate customer needs and shopping patterns to leadership and vendor partners.
• Execute strategic merchandising initiatives for the assigned vendor, brand, or area.

Benefits

• Competitive pay and benefits.
• Health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed