Retail Sales Ambassador - Tailored Clothing, Boise Towne Square - Full Time

Macy's • Boise, ID

2d • Onsite

About The Position

As a Retail Sales Ambassador for tailored clothing, you drive sales by connecting with customers, sharing vendor product knowledge, recommending additional items, and developing repeat clientele. You serve as the expert for the vendor, brand, or area you represent; communicate customer needs and shopping patterns to leadership and vendors; and carry out merchandising initiatives. The role also includes supporting a welcoming and respectful environment for colleagues, customers, and communities.

Full-time colleagues typically work 30 or more hours per week. Hours depend on business needs and colleague availability.

Requirements

• At least 1 year of previous selling or retail experience.
• Ability to build relationships and convert customers into clients.
• Energetic and positive attitude, with vision and creativity.
• Ability to work independently and as part of a team, with excellent time-management skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Excellent verbal, written, and interpersonal communication skills, including the ability to collaborate across departments.
• Comfort using computers, mobile devices, and radio-frequency equipment.
• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to lift at least 30 pounds; stand for at least two consecutive hours; and perform frequent reaching, moving, stooping, kneeling, crouching, and ladder climbing.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
• Color vision.

Responsibilities

• Provide an exceptional customer experience by making the customer the priority.
• Greet customers, recommend products, and upsell additional items.
• Build relationships and develop brand-specific clientele to support local marketing and repeat business.
• Serve as a liaison between designated vendors, personal stylists, and store leadership.
• Keep the sales floor neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, inventory turn, and gross margin above the company average.
• Execute vendor and non-vendor events to increase sales.
• Plan, organize, and lead customer-facing vendor-sponsored events in partnership with the vendor community, meeting sales and participation goals.
• Use Macy’s point-of-sale systems and company devices to complete customer transactions.
• Communicate customer needs and shopping patterns to leadership and vendors.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed