Holiday Gift Guide Retail Sales Ambassador, Green Acres

Macy's•Valley Stream, NY

5d•$17 - $23•Onsite

About The Position

As a Retail Sales Ambassador, you drive sales by connecting with customers, sharing vendor product knowledge, and recommending additional items. You serve as the expert for the vendor, brand, or area you represent, cultivate repeat clientele, communicate customer needs and shopping patterns to leadership and vendors, and carry out merchandising initiatives. The role also includes serving as a liaison between vendors, personal stylists, and store leadership; maintaining the sales floor; and planning and leading vendor-sponsored and other customer-facing events.

Requirements

At least 1 year of previous selling or retail experience.
Ability to build relationships and convert customers into clients.
Energetic, positive attitude, with vision and creativity.
Self-starter able to work independently and as part of a team, with excellent time management skills.
Ability to communicate and present information effectively to customers, peers, and all levels of management.
Excellent verbal and written communication and interpersonal skills, and ability to collaborate across departments.
Comfort using computers, mobile devices, and radio-frequency equipment.
Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to lift at least 30 pounds; stand for at least two consecutive hours; move, reach, stoop, kneel, crouch, and climb ladders; and perform reaching above eye level and tasks requiring color vision.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide an exceptional customer experience by making the customer the priority.
Greet customers, recommend products, and upsell.
Serve as a liaison between designated vendors, personal stylists, and the store leadership team.
Keep the sales floor neat, clean, and properly signed for sales and markdowns.
Create and implement best practices to drive sales, turn, and gross margin above the company average.
Build brand-specific clientele to support local marketing.
Execute vendor and non-vendor events to increase sales.
Plan, organize, and lead customer-facing vendor-sponsored events in partnership with the vendor community, meeting sales and participation goals.
Use Macy’s point-of-sale systems and company devices to complete sales.
Communicate customer needs and shopping patterns to leadership and the vendor community.
Execute strategic merchandising initiatives for the vendor, brand, or area represented.
Foster acceptance and respect and build authentic relationships with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice