Retail Readiness Program Manager

Apple • Cupertino, CA

5d

About The Position

Apple Retail’s worldwide Retail Engagement, Marketing and Merchandising (REMM) team creates programs, campaigns, initiatives, and experiences that help Apple Retail customers and teams discover, buy, and go further with Apple products and services. The Stores Readiness team supports key pan-Retail programs and connects strategies and plans across teams to advance initiatives.

The Retail Readiness Program Manager manages significant cross-functional programs related to Apple Retail’s New Product Introduction strategy, product lifecycle programs, and global stores readiness. The role delivers program management across the Retail organization by creating detailed operational plans that enable cross-functional teams to deliver excellence across retail stores for key moments. The Program Manager owns the management, coordination, and delivery of initiatives and serves as a liaison with cross-functional teams and leadership across Retail and the broader Apple organization.

Requirements

• At least 7 years of project or program management experience, or equivalent experience in PMO, readiness, strategy, or operations.
• Demonstrated success managing multiple projects, priorities, and people concurrently in a fast-paced, high-growth, results-driven environment.
• Excellent problem-solving and facilitation skills, including the ability to run meetings effectively and align partners across multiple functions.
• Proven experience building and managing cross-functional relationships across large, global organizations, including interacting effectively and diplomatically with senior leadership.
• Self-starter with exceptional time-management and organizational skills, strong attention to detail, and a motivational, can-do presence.

Nice To Haves

• At least 7 years of retail operational or retail program management experience, with prior experience in strategy, customer journey, or a broader Retail function.
• New Product Introduction and Go-to-Market strategy experience.
• Proven track record leading sophisticated, high-stakes programs, including long-term roadmap creation, go-to-market initiatives, and retail-focused commercial and seasonal campaigns, under pressure and tight timelines.
• Skill analyzing complex datasets and insights and turning numbers into narratives that drive action.

Responsibilities

• Manage significant cross-functional programs related to Apple Retail’s New Product Introduction strategy, product lifecycle programs, and global stores readiness.
• Create detailed operational plans that enable cross-functional teams to deliver excellence across retail stores for key moments.
• Own the overall management, coordination, and delivery of key initiatives.
• Serve as a liaison with cross-functional teams and leadership across Retail and the broader Apple organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed