Retail Project Manager II

Permasteelisa North America | Benson • New York, NY

6h • $103,262 - $140,000

About The Position

The Retail Project Manager II leads high-end retail glazing and facade projects for luxury brands, flagship stores, and premium shopping destinations. The role owns projects from contract award through close-out and warranty, delivering complex glass, storefront, curtain wall, and architectural metal packages to exacting design standards, on schedule and within budget. Locations available are the Los Angeles and NYC areas.

The Project Manager develops project plans and schedules, coordinates internal teams and external stakeholders, manages design and technical submittals, and oversees project budgets, procurement, fabrication, logistics, and site installation. The role maintains quality, safety, compliance, risk, and reporting requirements, and manages project completion and handover. The work involves demanding clients, tight programs, and luxury-grade finish standards, with travel to sites and flexible hours when project demands require it.

Requirements

• 5–10 years of project management experience in glazing, facade, curtain wall, or architectural metal and glass, including at least 3 years on high-end retail, hospitality, or luxury commercial projects.
• A proven record of delivering fast-track, design-driven projects with tight tolerances.
• Strong knowledge of storefront, curtain wall, structural glazing, and custom glass systems.
• Solid commercial skills in budgeting, change management, contract administration, and subcontractor management.
• Proficiency with scheduling tools such as MS Project, Primavera, or similar, and project software such as Procore, Bluebeam, and MS Office.
• Ability to read and interpret architectural and shop drawings.
• Exceptional attention to detail and a high standard for finish quality.
• Polished, confident communication with senior client and design stakeholders.
• Strong negotiation, problem-solving, and decision-making skills.
• Ability to manage several projects at once under pressure.
• Leadership and ability to coordinate cross-functional teams.
• Willingness to travel to sites and work flexible hours when project demands require it.

Nice To Haves

• Bachelor's degree in construction management, engineering, architecture, or a related field.
• PMP or equivalent certification.
• OSHA 30 or equivalent safety training.
• Experience working directly with luxury brand design and construction teams.
• Familiarity with international or imported material procurement.

Responsibilities

• Own assigned luxury retail projects from contract award through handover and warranty.
• Develop and maintain project execution plans, master schedules, and resource-loaded programs.
• Run kickoff meetings and establish scopes, milestones, and responsibilities across internal teams.
• Coordinate glazing work with general contractors, architects, brand design teams, and other trades.
• Serve as the primary point of contact for brand representatives, landlords, architects, general contractors, and consultants.
• Manage client expectations concerning quality, finishes, mock-ups, and design intent; lead progress meetings and issue timely reports.
• Resolve disputes, design clarifications, and conflicts early and professionally.
• Manage shop drawings, calculations, samples, mock-ups, and submittals through approval.
• Review architectural drawings and specifications to identify risks, buildability issues, and value-engineering opportunities.
• Coordinate with engineering and detailing teams on custom glazing and facade systems, including frameless glass, structural glass, large-format IGUs, glass fins, stone-and-glass facades, and bespoke metalwork.
• Track RFIs, design changes, and approvals, and document and communicate revisions.
• Own project budgets, forecasts, cost reports, and cash flow.
• Prepare, negotiate, and track change orders, variations, and claims.
• Manage billing, progress payments, retention, and back-charges.
• Review and administer subcontractor and supplier agreements, purchase orders, and scopes.
• Protect project margin through cost control and early risk identification.
• Coordinate long-lead specialty glass, aluminum extrusions, hardware, and imported components.
• Oversee fabrication schedules, quality checks, and delivery logistics for custom or oversized glass.
• Manage relationships with fabricators, installers, suppliers, and logistics partners.
• Coordinate with site supervisors and installation crews on sequencing, access, hoisting, protection, and after-hours work in occupied retail environments.
• Conduct site visits to verify progress, workmanship, and conformance with approved drawings.
• Manage punch lists, defects, and remedial work to a luxury-grade finish standard.
• Coordinate access, working hours, and building rules with landlords and mall management.
• Enforce company quality procedures and brand quality standards, including inspections, mock-up approvals, and handover documentation.
• Promote a strong safety culture and ensure site work complies with OSHA and local regulations, with current RAMS and safety plans in place.
• Confirm compliance with applicable codes, glazing standards, testing requirements, and warranty obligations.
• Maintain risk and issue registers and drive mitigation plans.
• Deliver weekly and monthly reports on progress, cost, risk, and quality.
• Manage completion, TCO/certificate requirements, O&M manuals, as-builts, and warranties.
• Capture lessons learned and contribute to continuous improvement.

Benefits

• Medical, dental, and vision plans.
• Paid caregiver leave and paid parental leave.
• Career advancement, training opportunities, and tuition reimbursement.
• Matching 401(k) and Roth contributions and profit sharing.
• Employer-paid short-term disability, long-term disability, and life insurance.
• A generous time-off program including paid time off, annual holidays, and volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed