Retail Production Coordinator

Global Merchandising Services•West Hollywood, CA

About The Position

The Retail Production Coordinator manages retail order processing, including entering orders into the company’s ERP system, procuring components needed to fulfill orders, collaborating with Accounts Payable, and coordinating with the Retail Sales team to support prompt and efficient fulfillment. The role works across pre-production, production, logistics, accounting, and sales in a fast-paced environment where priorities and projects may change. The coordinator tracks order components and production information, helps arrange domestic and international pickups and deliveries, prepares shipping documents, and supports month-end accounting and reconciliation activities. The position also maintains shipping documentation for invoicing and fulfillment and helps improve order-processing efficiency. The description notes that duties may be added or changed at management’s discretion.

Requirements

  • At least 2 years of experience in data entry, purchasing, or supply chain coordination.
  • High level of accuracy in data entry.
  • Strong communication and interpersonal skills to collaborate effectively across teams.
  • Ability to take direction and commitment to accuracy.
  • Excellent analytical problem-solving and decision-making abilities.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment with a varied workload.
  • Ability to sit, stand, and move around an office environment for extended periods.
  • Ability to use a computer keyboard and mouse for up to 80% of the workday.
  • Ability to reach with hands and arms to access files, equipment, and workstations.
  • Visual acuity and precise color perception to review design files and pitch deck materials, assess product samples and color variations, and ensure color accuracy across design, production, and retail presentations.
  • Ability to distinguish subtle color variations and nuanced design elements, and to assess visual materials on digital screens and printed materials.
  • Ability to lift and/or move up to 25 pounds for sample management and occasional inventory handling.
  • Ability to communicate effectively in person and via phone or video conferencing.
  • Manual dexterity to operate computers, phones, scanners, and presentation tools.

Nice To Haves

  • Bachelor’s degree or equivalent work experience.
  • Proficiency in Microsoft Dynamics/Business Central.

Responsibilities

  • Enter purchase orders and sales orders into Microsoft Dynamics Business Central and coordinate purchase order submissions with vendors.
  • Maintain and update the Production WIP/tracker with information about retail purchase orders and relevant initiatives.
  • Purchase, log, track, and confirm order components at the factory level, including hang tags, size strips, and price tags.
  • Collaborate with the Pre-Production Coordinator to confirm factory costs, components, and allocations before processing orders.
  • Work with the Production Manager and Logistics Specialist to coordinate timely delivery of production orders to customers, including domestic and international pickups and deliveries.
  • Prepare shipping documentation, including carton labels and packing lists, and coordinate delivery appointments with third-party logistics providers when needed.
  • Support month-end accounting procedures, including PO receipt processing, Microsoft Dynamics Business Central clearing maintenance repair and operations (MRO) entries, and transferring blanks and scraps to designated locations.
  • Work with the Accounting Department on financial transactions, including delivery notes, credit memos, and vendor payments.
  • Develop and implement process improvements to enhance order-processing efficiency.
  • Ensure accurate documentation and timely submission of shipping records for the Retail Sales team to support invoicing and order fulfillment.
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