Retail Production Coordinator - Ceremony Of Roses

Sony Music Global•Los Angeles, CA

About The Position

The Retail Production Coordinator provides administrative and operational support to Ceremony of Roses’ Retail Production team. The position supports the retail channel by managing order receiving, shipment tracking, and invoicing so products are received and paid for on time. The coordinator works with internal teams, manufacturers, vendors, and retailers to help the production process run smoothly and support the delivery of new releases to retailers. The role involves managing the Retail Production inbox, maintaining vendor records and invoices, entering goods receipts and documentation into CDS, coordinating shipments, supporting retail billing, maintaining product samples and logs, and providing administrative support across the process from production through delivery.

Requirements

  • 1–2 years of experience in an administrative role supporting and collaborating with Operations teams.
  • Strong organizational and project management skills, with attention to detail.
  • Exceptional communication and time management skills.
  • Ability to work independently.
  • Proactive, flexible, self-starting approach, with strong problem-solving, analytical, and interpersonal skills.
  • Ability to set priorities and manage multiple projects and deadlines simultaneously.
  • Proficiency in Microsoft Office Suite, particularly Outlook and Excel.

Nice To Haves

  • Experience with Asana or other workflow management systems.
  • Experience in the retail fashion industry.

Responsibilities

  • Manage the Retail Production inbox and support Retail Production operations.
  • File vendor correspondence and invoices, and enter goods receipts and supporting documentation into CDS to trigger vendor payment and enable timely billing.
  • Coordinate with vendors, manufacturers, and external partners to confirm shipping windows, obtain packing slips and bills of lading, and track shipments through delivery.
  • Follow up on outstanding shipments to help ensure on-time delivery.
  • Provide retail billing support by sending proof of shipment to CDS Customer Service, confirming shipped quantities against customer purchase orders, and helping resolve blocked invoices.
  • Organize and maintain product samples and sample logs for the Retail Production team, internal stakeholders, and external partners.
  • Follow up with vendors and manufacturers to ensure Top of Production Samples (TOPs) are sent to and received by retailers.
  • Liaise with Retail Production, Commercials, Credit, Customer Service, and Supply Chain teams.
  • Provide additional administrative support to the Retail Production team across the process from production to product delivery.

Benefits

  • Medical, dental, vision, life, and disability coverage.
  • 401(k) with employer matching.
  • Company-paid identity theft protection.
  • Resources for pets, mental health, and meditation.
  • Fertility coverage.
  • Fully paid leave for childbirth or bonding, and fully paid caregiver leave.
  • Programs for loved ones with developmental disabilities and neurodiversity.
  • Subsidized back-up child and elder care.
  • Reimbursement for adoption, surrogacy, tuition, and student loans.
  • Professional growth and development opportunities.
  • Time off for a winter recess.
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