Retail Product & Pricing Manager

Hy-Vee, Inc.•Madison, WI

1d•Onsite

About The Position

The Retail Product & Pricing Manager sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The manager ensures products are available to customers in a timely manner and item parameters are accurately maintained in product management software. The work is performed onsite in a retail location. This position supervises the Product Management Department, establishes its schedule and daily work plan, maintains supplies, and oversees product management applications and staff training. The manager works with store management on department goals, gross profit analysis, inventory accuracy, product placement, pricing, replenishment, ad orders, and inventory reduction. The role also provides friendly customer service, assists customers, works with vendors, follows company policies, and is responsible for company assets including equipment and merchandise.

Requirements

High school education or equivalent experience.
Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
Ability to solve practical problems involving varied variables and limited standardization and to interpret instructions.
Ability to interview to obtain basic information, guide people by providing basic direction, follow technical manuals, and interact with people.
Over six months to one year of similar or related experience.
Ability to exert up to 50 pounds of force occasionally.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability across near and far distances, including depth perception, color vision, and field of vision, with or without correction.
Ability to work in a fast-paced environment and under deadline pressure, with frequent noise exposure and occasional exposure to temperature extremes and equipment movement hazards.
Daily contact with customers, suppliers/vendors, and the general public.
Ability to handle confidential store inventory information, item costs, and margins.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Provide prompt, efficient, friendly customer service and encourage employees to create a welcoming atmosphere.
Assist customers by locating products, securing out-of-reach products, handling heavy items, and relaying suggestions or requests.
Determine department goals with store management.
Supervise personnel within the Product Management Department and establish its schedule and daily work plan.
Maintain department supplies and replenish them as needed.
Assist store management with gross profit analysis and other management reporting.
Ensure inventory information is accurate for monthly inventory.
Maintain product management applications and train other store personnel.
Use product management software to minimize out-of-stocks and inventory, maintain accurate item parameters and signage, and maximize sales and profits.
Ensure advertised, EDLP, and RDA items are correctly priced and signed and that sufficient quantities are ordered.
Oversee special buys to ensure product management application parameters are accurate.
Plan and schedule inventory and pricing verification in accordance with company policy.
Work with upper management on product placement for new items and resets.
Reduce obsolete and discontinued inventory for quick sale and work with store management to minimize excess inventory.
Monitor and report damage and unsaleables and implement solutions to reduce them.
Approve or edit replenishment and ad orders.
Complete price and product information changes for all items in a timely manner.
Assist department managers with product management questions.
Work with DSD vendors, check in deliveries, and balance vendor invoices.
Follow department and company guidelines for personal hygiene and dress, company policies, and store guidelines; report to work as scheduled and on time.
Assist in other store areas as needed, recommend Product Management Department equipment for budget requests, and perform other job-related duties and special projects.