Retail Product & Pricing Specialist

Hy-Vee•Ottumwa, IA

About The Position

The Retail Product & Pricing Specialist maintains grocery department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability. The role ensures products are available to customers in a timely manner and item parameters are accurately maintained in product management software. It also supports store management with gross profit analysis and management reporting, and assists department managers with product management questions. The specialist provides friendly, efficient customer service and helps create a welcoming store atmosphere through flexibility and teamwork. The position involves maintaining accurate inventory and pricing information, managing product orders and signage, coordinating product placement and resets, monitoring excess and unsaleable inventory, and working with direct-store-delivery vendors. The role has daily contact with customers, suppliers and vendors, and the general public; it also has access to confidential store inventory, cost, and margin information.

Requirements

High school education or equivalent experience.
Strong basic math skills, including arithmetic with fractions, decimals, and percentages.
Over six months to one year of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to interview people to obtain basic information, provide basic direction, and follow technical manuals.
Ability to exert up to 50 pounds of force occasionally.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to adhere to company policies and store guidelines and maintain confidentiality of store inventory information, item costs, and margins.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Maintain customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability standards.
Provide prompt, courteous, and efficient customer service, including helping customers locate or reach products, handling heavy items, and passing along customer requests or suggestions.
Encourage employees to greet and speak with customers and model a friendly, helpful atmosphere.
Assist store management with gross profit analysis and other management reporting.
Maintain accurate inventory information for monthly inventory.
Use product management software to minimize out-of-stocks and maintain accurate item parameters and signage.
Ensure advertised, EDLP, and RDA items are priced and signed correctly and ordered in sufficient quantities.
Maintain special buys and ensure parameters in product management applications are accurate.
Perform inventory and pricing verification according to company policy.
Work with upper management on product placement for new items and resets to ensure timely product presentation.
Reduce obsolete and discontinued inventory through quick sale; monitor excess inventory and work with store management to minimize it.
Monitor and report damaged or unsaleable products and implement solutions to reduce them.
Edit and transmit replenishment and advertising orders.
Complete price and product-information changes for all items in a timely manner.
Assist department managers with product management questions.
Work with DSD vendors and check in and balance vendor invoices.
Follow department and company rules for personal hygiene and dress, as well as company policies and individual store guidelines.
Report to work as scheduled and on time.
Assist in other store areas and perform other job-related duties and special projects as needed.