Retail Processor

MERS Goodwill•Raytown, MO

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Retail Processor for its Kansas City Store - E 63rd team. The role supports the organization's mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The position is hourly and full-time, with a stated travel requirement of 25%, an hourly rate of $15.50, and bonus potential of up to $250 per month. The Retail Processor handles, sorts, inspects, and prices donated and purchased goods, and helps maintain store operations, cleanliness, customer service, and workplace safety. The role requires following established sorting, pricing, retail, security, and safety guidelines, and performing other duties as assigned.

Requirements

  • No degree is required.
  • Ability to communicate effectively with co-workers, customers, and management.
  • Must be organized and able to interact with a diverse work population.
  • Math skills in addition, subtraction, multiplication, and division.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Handle donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Inspect donated and purchased goods to assess quality and identify items for the sales floor, recycling, and online sales.
  • Identify and price items according to AMI pricing software guidelines.
  • Maintain high quality and quantity standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain the cleanliness of the entire store area.
  • Provide positive customer service to in-person customers, donors, and callers, including greetings, assistance, and thanks.
  • Maintain store cleanliness by sweeping, dusting, mopping, and shining surfaces.
  • Build and maintain positive, professional relationships with team members and leadership, and work cross-functionally to improve communication.
  • Use safe work practices, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and follow MERS/Goodwill's dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, and report theft or unauthorized possession.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential of up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning the first of the month following hire for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance beginning the first of the month following hire for employees working 20 or more hours per week.
  • 403(B) retirement plan starting on date of hire for employees working 20 or more hours per week.
  • 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan starting on date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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