Retail Pharmacy Technician

Thedacare•Oshkosh, WI
•Onsite

About The Position

The retail pharmacy technician is an integral member of the interdisciplinary care team and partners with patients. The role is responsible for technical operations, regulatory compliance, medication safety, prescription processing, specialty pharmacy services and programs, and patient experiences within supervising pharmacies and remote dispensing sites. The technician champions clinical and operational initiatives, partnering with pharmacists and key stakeholders to support strategic growth and development, program integrity, financial viability, and optimal patient outcomes. The position is scheduled for 40 hours per week, with 8–10-hour shifts. Pharmacy hours of operation are 8:30 a.m.–5:00 p.m. Monday through Friday, and workdays may fall Sunday through Saturday. The role includes a weekend and holiday rotation, approximately every third weekend at Neenah Apothecary Pharmacy. The work is based at Oshkosh Expansion Hospital in Oshkosh, Wisconsin.

Requirements

  • Must be at least 18 years of age.
  • At least 1,500 hours of pharmacy technician work experience within the immediately preceding 3-year period.
  • At least 1 year of pharmacy technician work experience.
  • Certified Pharmacy Technician.
  • Registered Pharmacy Technician with the State of Wisconsin.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling.
  • Ability to lift up to 25 pounds without assistance, as listed under physical demands.
  • Ability to lift up to 50 pounds without assistance, as listed under work environment.
  • Comply with department-specific competencies.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Process prescriptions throughout their lifecycle, including order entry, third-party adjudication, filling, and sale.
  • Maintain the highest patient experience standards.
  • Perform technical operational functions and inventory management activities.
  • Operationalize regulatory compliance with applicable federal and state regulations, external accrediting authorities, and expert governing bodies.
  • Perform technical aspects of specialty pharmacy services, including compounding, compliance packing, meds-to-beds, vaccinations, and delivery.
  • Operationalize ThedaCare policies and procedures within the pharmacy and associated remote dispensing sites.
  • Champion clinical and operational initiatives in partnership with pharmacists and key service-line stakeholders to support strategic growth and development, program integrity, financial viability, and optimal patient outcomes.
  • Contribute to the interdisciplinary patient care team to support safe and effective patient outcomes.
  • Maintain certified and competent technician capabilities across the services offered through the pharmacy and associated remote dispensing sites.
  • Maintain operational knowledge of the 340B program as it relates to the pharmacy and associated remote dispensing sites, ensuring compliance and program intent in collaboration with key stakeholders.

Benefits

  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays and team member cost-sharing premiums.
  • Daycare.
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