Pharmacy Technician - Retail

DCH Health System•Tuscaloosa, AL

10d•Onsite

About The Position

The outpatient Pharmacy Technician assists pharmacists, under direct supervision and in accordance with state and federal regulations, in providing medication to inpatients and outpatients of all ages. The role supports routine pharmacy duties that do not require professional judgment and helps maintain pharmacy workflow, customer service, inventory, and administrative operations. The position requires physical presence onsite.

Requirements

High school graduate or equivalent.
Must be registered as a pharmacy technician in the State of Alabama by the start date.
Must obtain pharmacy technician certification through the Pharmacy Technician Certification Board within six months of the job start date.
Ability to operate a computer, calculator, telephone, transfer carts, and other related pharmacy equipment.
Ability to read, write legibly, speak, and comprehend English.
Ability to stand, walk, reach, sit, crouch, and stoop for extended periods; carry objects weighing up to 35 pounds; and perform duties requiring good motor coordination and manual and finger dexterity.
Ability to communicate with staff and patients of all ages.
Normal hearing and vision, or hearing and vision corrected to within the normal range.
Must be able to perform the duties with or without reasonable accommodation.
Physical presence onsite is essential.

Responsibilities

Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations, policies, and procedures.
Provide excellent customer service by greeting patients, offering assistance, and escalating concerns to the pharmacist when needed.
Enter patient and drug information into pharmacy systems, ensure information is accurate, fill prescriptions by retrieving, counting, and pouring medications, verify the medicine, and check for possible interactions as assigned under pharmacist supervision.
Assist pharmacists with scheduling and maintaining workflow.
Register sales on an assigned cash register, collect and handle cash, assist customers in locating products, and handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual claims for third-party prescription services promptly and efficiently, and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of compliance requirements, process invoices, and notify the pharmacist of shortages.
May participate in the Med to Bed program by meeting and speaking with patients being discharged from the hospital to help them obtain medications.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
Meet performance, patient satisfaction, employee satisfaction, and financial standards; comply with the Employee Handbook, DCH Behavioral Standards, and DCH Health System policies and procedures.
Perform essential duties in a manner that promotes safety, identify and reduce unsafe practices, and take appropriate action to reduce risks and hazards for patients, visitors, and employees.
Use electronic mail, time and attendance software, learning management software, and the intranet.
Perform other duties as assigned.