Pharmacy Technician - Retail

DCH Health Care Authority • Tuscaloosa, AL

9d • Onsite

About The Position

The outpatient pharmacy technician assists pharmacists in providing medication to inpatients and outpatients of all ages and performs routine pharmacy duties that do not require professional judgment. Under the pharmacist’s direct supervision, the technician supports pharmacy operations in accordance with state and federal regulations, department policies, and procedures. The role provides customer service to patients, supports prescription processing and workflow, handles sales and clerical tasks, and assists with pharmacy inventory. The technician may also support the Med to Bed program for patients being discharged from the hospital.

Requirements

• High school graduate or equivalent.
• Must be registered as a technician in the State of Alabama by the start date.
• Must become pharmacy technician certified through the Pharmacy Technician Certification Board within six months of the job start date.
• Ability to operate a computer, calculator, telephone, transfer carts, and other related pharmacy equipment.
• Ability to read, write legibly, speak, and comprehend English.
• Ability to communicate with staff and patients of all ages.
• Ability to perform duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and in other Pharmacy Department duties, in accordance with regulations, policies, and procedures.
• Provide excellent customer service by greeting patients, offering assistance, and escalating concerns to the pharmacist when needed.
• Use pharmacy systems to enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines; and check for possible interactions as assigned.
• Assist pharmacists with scheduling and maintaining workflow.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist in locating products and handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual claims for third-party prescription programs promptly and efficiently, and perform other assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of compliance requirements; process invoices; and notify the pharmacist of shortages.
• May participate in the Med to Bed program by meeting and speaking with patients discharged from the hospital to help them acquire medications.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for pharmacy errors and the Quality Improvement Program.
• Meet performance, patient and employee satisfaction, and financial standards; comply with the Employee Handbook, DCH Behavioral Standards, and DCH Health System policies and procedures.
• Perform essential duties in a manner that promotes safety, identify unsafe practices, and take appropriate action to reduce risks and hazards for patients, visitors, and employees.
• Use electronic mail, time and attendance software, learning management software, and the intranet.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED