About The Position

Under the immediate supervision of a pharmacist and Pharmacy Department leadership, the Retail Pharmacy Technician provides daily pharmaceutical supportive services according to established procedures and in compliance with pharmacy laws and other regulatory requirements. The role responds promptly and efficiently to routine and emergency requests, exercises a relatively high degree of independent judgment, participates in departmental education and competency assessment, and supports continuous quality improvement and customer service initiatives. The technician assists with medication order processing, preparation, dispensing, delivery, and inventory activities. The position includes medication preparation in accordance with departmental compounding procedures and USP 797/USP 800 Guidelines, as well as supporting automated medication dispensing cabinets and patient care areas. A pharmacist performs the final check of medications prepared for dispensing.

Requirements

  • High school diploma or equivalent.
  • State of Michigan pharmacy technician licensure.
  • Before performing drug preparation, demonstrated competency working aseptically in a horizontal or vertical laminar-flow hood (biological safety cabinet) using aseptic technique.
  • Ability to comply with established pharmacy procedures and applicable pharmacy laws and regulatory guidelines, including USP 797/USP 800.

Nice To Haves

  • Completion of a formal Pharmacy Technician educational program and/or an associate degree.
  • Previous pharmacy experience; hospital-based pharmacy experience is preferred.
  • Formal Pharmacy Technician program experiential education may be considered in lieu of work experience.

Responsibilities

  • Read and interpret physicians’ medication orders and assist with filling, processing, and dispensing medications.
  • Repackage and label medications, including bulk supplies, for final check by a pharmacist.
  • Maintain cleanliness and aseptic technique when compounding intravenous admixtures, including IVPBs, large-volume parenterals, and total parenteral nutrition when necessary; follow departmental procedures and USP 797/USP 800 Guidelines.
  • Deliver controlled substances and other medications to nursing-unit automated medication dispensing cabinets, and deliver medications, IV solutions, and forms to patient care areas on a regular schedule.
  • Prepare medications and load and unload them into automated medication dispensing cabinets using appropriate barcode scanning.
  • Fill nursing-unit cabinet and non-cabinet inventory needs and unit-dose drawers according to computerized patient profiles.
  • Support drug inventory, including rotating and restocking dispensing areas with drugs and supplies, and maintain a clean, orderly work area.
  • Answer calls according to established phone etiquette, direct calls appropriately, and refer calls or emergency situations to a pharmacist when needed.
  • Complete assigned nursing-unit inspections and restock crash-cart trays and OCMCA boxes in a timely manner; alert pharmacists or pharmacy management to discrepancies.
  • Fill controlled-substance orders, reconcile discrepancies daily, report discrepancies to a pharmacist or pharmacy management, and monitor unusual activity for potential drug diversion.
  • Participate in departmental education activities, competency assessment, and continuous quality improvement initiatives.
  • Promote customer service and respond promptly and efficiently to routine and emergency requests.
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