Retail Pharmacy Clerk - Pharmacy Washburn Retail - PT .5 Varying Shifts

Sky Lakes Medical Center•Klamath Falls, OR

About The Position

Under the direct supervision of a pharmacist, the Retail Pharmacy Clerk greets customers professionally, screens requests, handles routine inquiries, and refers customers to a pharmacist or technician when needed. The clerk provides age-appropriate service, helps customers locate products, and keeps the clerk and customer areas orderly. The role includes accurately operating a cash register and processing cash, checks, charges, payroll deductions, and credits. The clerk documents register activity, assists with deposit preparation, and maintains a balanced register. Other clerical and technical duties support daily pharmacy operations. The position reports to the Director, Pharmacy Services and Retail Pharmacy Supervisor.

Requirements

Basic math skills and the ability to prioritize multiple functions.
Ability to work well with people and communicate effectively.
Professional attitude and ability to deal with hostile or upset individuals.
High school diploma or equivalent.
Knowledge of the metric system and typing skills.
Manual dexterity and ability to follow oral and written instructions.
Attention to detail, accuracy, and efficiency, including performing mathematical proportion problems.
Ability to lift 30 pounds, push and pull, and stand for long periods.
Ability to analyze work situations, solve problems, perform mathematical equations, learn 1,000 generic and trade names, work under supervision, and enter data accurately into a computer.

Nice To Haves

Previous pharmacy experience.
Previous clerk experience.
Previous health care experience, especially in a pharmacy.

Responsibilities

Greet and screen customers, respond to routine requests, and refer customers to a pharmacist or technician when needed.
Provide service appropriate to age-related differences and help customers locate products courteously and efficiently.
Keep clerk and customer areas neat and orderly.
Accurately enter data into the pharmacy computer and maintain the computer skills needed for assigned duties.
Operate the cash register and process cash, checks, charges, payroll deductions, and credits accurately.
Document register activity, assist with deposit preparation, and maintain a balanced register.
Prioritize job tasks based on patient need; remove outdated medications from the pharmacy and assigned units; and stock and rotate inventory appropriately.
Attend department meetings, contribute ideas for innovation, cost containment, quality improvement, and problem solving, and work on pharmacy improvement projects.
Communicate effectively in writing, by telephone, and with staff and coworkers; provide excellent service in person and on the telephone.
Clean and maintain necessary equipment and promptly report failures or repair needs to the immediate supervisor or Pharmacy Manager.
Recommend policy and procedure changes to the Pharmacy Manager or another appropriate hospital manager.
Perform other duties as assigned.