About The Position

The Retail Certified Pharmacy Technician prepares medications for dispensing, prescription drugs for inpatients and outpatients, and repackaged medications under pharmacist supervision. The role accurately interprets and enters prescription information, labels medications, maintains documentation, and supports compliance with departmental, state, and federal regulations and patient safety. The technician also handles inventory and narcotics-control records, bills third-party insurance, resolves rejected claims, maintains equipment, provides customer service, and contributes ideas and projects to improve pharmacy operations and quality of care.

Requirements

  • Three years of experience or equivalent education in a retail pharmacy.
  • High school diploma or equivalent.
  • Knowledge of the metric system.
  • Typing speed of 40 words per minute.
  • Manual dexterity; ability to follow oral and written instructions; attention to detail, accuracy, and efficiency; and ability to perform mathematical proportion problems.
  • Valid national certification and licensure and certification with the Oregon Board of Pharmacy.
  • Ability to lift 30 pounds, push and pull, and stand for long periods.
  • Ability to analyze work situations, solve problems, perform mathematical equations, and learn 1,000 generic and trade medication names.
  • Ability to work under supervision when filling orders and preparing prescriptions.
  • Understanding of laminar/vertical flow hoods, Biological Safety Cabinets, and aseptic technique.
  • Ability to fill patient prescriptions and accurately enter data into a computer.
  • Knowledge of hazardous materials and associated safety practices.
  • Ability to communicate effectively and provide customer service.

Nice To Haves

  • Five or more years of similar job experience.
  • Previous health care experience, especially in a pharmacy.

Responsibilities

  • Interpret prescriptions and accurately enter prescription information into the pharmacy computer system; notify the pharmacist of significant problems.
  • Prepare prescription drugs for inpatients and outpatients under pharmacist supervision; repackage medications and label them accurately.
  • Maintain accurate pharmacy computer entries, credits, debts, and narcotics-control data.
  • Prioritize tasks based on patient needs and work under daily stress and demands from patient-care units.
  • Monitor inventory, order and stock supplies cost-effectively, rotate stock, remove outdated medications, and verify deliveries against invoices while reporting discrepancies.
  • Attend department and staff meetings, share ideas, and work on projects to improve the pharmacy, quality of care, and cost containment.
  • Follow hazardous-material safety practices.
  • Communicate effectively in writing, by telephone, and with staff and coworkers.
  • Bill third-party insurance plans accurately and resolve rejected claims in a timely manner.
  • Provide excellent customer service in person and by telephone.
  • Maintain and clean required equipment, and promptly report failures or repair needs to the immediate supervisor or Pharmacy Manager.
  • Recommend policy and procedure changes to the Pharmacy Manager or another appropriate hospital manager.
  • Perform other duties as assigned.
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